Refund policy
General Information:
Our location is in Switzerland (Lucerne) and we only accept returns to the following address:
CyberMarket Noah Stadelmann
Nielsenstrasse 10
6033 Buchrain
Switzerland
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. hat. To exercise your right of withdrawal, please use the contact form.
If you want to register a return because of damage, deviation from the description, or something similar, we ask you to contact us via email at info@beatcrafterz.com oder through our contact form. We are happy to assist you further.
Consequences of Cancellation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), immediately and at the latest within 30 days from the day on which we received the notification of your cancellation of this contract. For this refund, we use the same payment method that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this refund. We can refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier point in time. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. We do not bear the costs of returning the goods. You only have to compensate for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the condition, properties and functionality of the goods.
Exclusion or. Early termination of the right of withdrawal
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not pre-made and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if, due to their nature, they were inseparably mixed with other items after delivery;
- for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
To the contact form: